CASE STUDY — AURORA ENERGY SERVICES

An embedded systems team without the overhead

How Aurora built a full-stack systems function including Salesforce, NetSuite, SharePoint and Power BI at 30–40% less than UK hiring cost, with the flexibility to scale up or down.

Mokora has been an invaluable partner in providing specialised tech skills for our Microsoft, Salesforce, and NetSuite software. They are great at understanding our needs and quick to deliver on them, with top class quality at unbelievable rates.

Fiona Duguid

CIO | Aurora Energy Services

30–40%

less than equivalent UK permanent hiring cost.

Up to 60%

less than UK contractor day rates.

4

platforms supported across the estate.

5+ days

per month saved on manual reporting & invoicing.

The challenge

Aurora is a fast-growing, multi-entity energy services business. As they scaled, their core platforms NetSuite, Salesforce, SharePoint and Power BI needed constant improvement, not just one-off fixes. They couldn’t justify hiring four specialists internally, and they didn’t want four separate vendors.

They needed one cohesive team who knew their systems and felt like part of theirs.

How Mokora helped

1. Salesforce

Rebuilt Salesforce around how Aurora actually sells: weighted revenue forecasting by period, target-versus-actual tracking by account and segment, sales processes tailored to each business line, and dashboards giving teams and management a live view of the pipeline. Rollout with training across the US, Australia, Chile and the UK.

2. NetSuite

Extensive Configuration to meet multi-business line and country needs (UK, Australia, US). Reporting by business line with project profitability visible to finance and management, a custom rate structure so resource cost and charge-out rates flow correctly onto time entries. Tighter financial controls through project-driven purchase order approvals, automated invoice bank details, corrected payment due dates and enforced accrual reversals.

3. SharePoint

Built document management architecture, access controls and internal collaboration, integrated with Microsoft Power Automate to streamline business processes and automate workflows. This provided Aurora with a consistent and secure foundation for managing and sharing business information.

4. Power BI, reporting & data engineering

Data modelling and cross-system reporting giving leadership key performance information and replacing manual processes with live dashboards. Built dashboards spanning the business: a CFO view of financial performance, CTR data compared against actuals, a Salesforce manager view, and a personnel and competency dashboard.

The numbers behind the savings

Based on Mokora’s resourcing model for the Aurora account, comparing the blended monthly cost of the embedded team against equivalent UK contractor and permanent-hire rates:

Mokora

£15,700 Cost / month
£188,400 Cost / year
£ – Annual saving vs Mokora

UK Contractor

£38,850 (−60%) Cost / month
£466,200 Cost / year
£277,800 Annual saving vs Mokora

UK Permanent

£25,134 (−38%) Cost / month
£301,608 Cost / year
£113,208 Annual saving vs Mokora

Figures exclude an annual UK visit per resource (approx. £3,000 each per year). Contractor day rates benchmarked against consultant median rates and live listings; permanent salaries benchmarked against comparable UK bands, plus 30% on-cost for employer NI, pension, recruitment and equipment

Results

  • All four platforms supported by one coordinated team
  • 5+ days per month recovered from manual processes
  • Salesforce adoption and capability significantly increased
  • Australian subsidiary onboarded smoothly with full training for 12 users
  • Real-time dashboards replaced slow, error-prone reporting
  • 30-40% lower cost than equivalent UK permanent hire; up to 60% lower than UK contractor rates

Why it works

Flexible resourcing

Scale from part-time support to full-time delivery as demand changes. No long hiring cycles, no redundancy risk.

Truly embedded

Mokora’s team integrates directly into Aurora’s internal operations; not a vendor relationship, a working one.

Skilled South African talent

Senior specialists working in your time zone, at 30–40% less than UK equivalents, without any compromise on quality.

Cross-platform expertise

One team across Salesforce, NetSuite, SharePoint, and Power BI with no duplication and no coordination cost.

Need skilled IT resources without the UK overhead?

We embed with your team, part-time or full-time. And we get to work, fast.

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